I started my career here 24 years ago in sales and doing what I love best – providing our most important asset, the customer with world class customer care. It is my pleasure and privileged duty to exceed customer expectations every day.
With great pride, we carry on a legacy that started in 1934 providing the hospitality industry with high quality products and top notch customer service. Listening to and anticipating customers’ needs is our #1 priority so they can focus on creating a flawless experience for their guests from check in to check out.
My current responsibility is for attaining and retaining national accounts with a focus on developing strong business partnerships and providing creative solutions to common business challenges. It’s exciting and rewarding to help customers’ visions become a reality.
I believe that in hospitality the goal is to quite literally Wow your arriving guests from the get-go to reaffirm their hotel selection, and Wow your guests at departure time so they return in the near future.
My personal specialties include explaining how adding a Dollar Driver promotional piece to your luggage / valet / coat check or water bottle tags can wow your guests, get more positive reviews on TripAdvisor and / or get more Fans / Followers on your Social Media sites.
The Customer Matters: I value service as much as you do!
I pride myself with years of exceptional face to face and inside sales & customer service. I am happy to be a part of the Prestige Lane Hospitality Brands team. Prestige Lane Hospitality Brands is an innovative, customer focused company providing quality and high resolution hospitality collateral since 1934.
Our team anticipates and exceeds customer expectations every day by sharing our knowledge and new ideas of our product lines. This allows our Prestige Lane Hospitality Brand customers to focus on their guests and the guest experience for the WOW factor. We identify customer needs and present appropriate solutions. We service hotel chains and boutique / independent hotels throughout the US, Caribbean, and Canada.